Troubleshooting

Troubleshooting

Sent DDSC Using the Wrong Network

Sending tokens using an unsupported network may prevent the funds from arriving.

What You Should Do

  1. Check the transaction on the block explorer.

  2. Contact the receiving platform if applicable.

  3. Submit a support request with the transaction details.

Recovery may not always be possible.


Sent DDSC to an Incorrect Address

Blockchain transactions cannot usually be reversed.

If DDSC is sent to the wrong address:

  • The funds cannot be retrieved unless the recipient cooperates.

  • Always double-check wallet addresses before sending.


Wallet Not Showing DDSC Balance

If DDSC does not appear in your wallet:

Possible reasons include:

  • DDSC token not added to the wallet

  • Wallet synchronization delay

  • Incorrect network selected

Try manually adding DDSC as a custom token.


Unsupported Wallet Issue

Some wallets may not support DDSC.

Sending tokens to unsupported wallets may cause funds to become inaccessible.

Always verify compatibility before sending.